Chris York

Privacy Policy

Last updated: April 23, 2025

Privacy Policy

Effective Date: April 23, 2025

This Privacy Policy describes how Cognitive, LLC (“Cognitive,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our AI chat application (the “Service”), which connects to data sources such as Google Drive and Gmail. By accessing or using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use immediately.

1. Who We Are

Cognitive, LLC 116 Calle Manuel Domenech, Unit 728 San Juan, PR 00918 Commonwealth of Puerto Rico

2. Information We Collect

  • Account Information: Name, email address, profile picture.
  • Connected Data Sources: Metadata and content (with your permission) from Google Drive, Gmail, Google Workspace, and other third-party data sources necessary to provide chat responses, context for AI features, and other user or business insights.
  • Usage Data: Pages and features you interact with, session length, frequency, and other analytics.
  • Device & Technical Data: IP address, browser type and version, operating system, device identifiers, and log files.
  • Location Data: Approximate location derived from IP address or device settings, if you enable it.
  • Cookies & Similar Technologies: Session and persistent cookies, web beacons, HTML5 local storage, and resettable device identifiers to authenticate you, remember preferences, and analyze usage.

3. How We Use Your Information

  • Provide & Improve the Service: Deliver chat functionality, AI processing, and integrations with your data sources.
  • Communication: Respond to your support requests, send you updates, and notify you of changes to policies or features.
  • Analytics & Personalization: Analyze usage patterns to optimize performance and tailor your experience.
  • Security & Compliance: Detect and prevent fraud, abuse, and unauthorized access.

4. Sharing & Disclosure

  • Service Providers: We engage vendors (e.g., hosting, analytics, customer support) who process data on our behalf under confidentiality obligations.
  • Third-Party Integrations: With your explicit consent, we access Google Drive and Gmail and other third-party APIs; data retrieved is used solely to power the Service.
  • Legal Requirements: We may disclose information to comply with law, respond to valid legal requests, or protect rights, property, or safety of Cognitive or others.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to confidentiality obligations.

5. Your Choices

  • Account & Connected Data: You may review, correct, or delete your account data in settings; you may disconnect Google Drive, Gmail, Google Workspace account, or any other third-party accounts at any time.
  • Cookies: You can configure your browser to refuse cookies, though some Service features may not function properly.
  • Marketing Communications: You may opt out of promotional emails by following the unsubscribe link or contacting us.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your information. However, no internet transmission or storage system is completely secure. You are responsible for maintaining strong passwords and safeguarding your access credentials.

7. Children’s Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us to request deletion.

8. International Data Transfers

Your information may be processed in Puerto Rico or the United States of America or other locations where we or our service providers maintain facilities. By using the Service, you consent to such transfers subject to applicable legal safeguards.

9. Changes to This Policy

We may update this Privacy Policy at any time. We will post the revised version on this page with a new “Effective Date.” Continued use of the Service constitutes acceptance of the updated policy.

10. Contact Us

For questions or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: privacy@cognitivedigital.com

Last updated April 23, 2025